Dr. Dinesen - Ob/Gyn

Dr. Jennifer White from the Doylestown ER advised me to see Dr. Dinesen (she highly recommended and trusted him) about a cyst I had on my ovary that had set up camp and was refusing to leave.
Great things: He got me in immediately (I had to wait over a month for Ianieri). The waiting room was nice. What I LOVED: the exam room was clean and nice. Dr. Dinesen came in and talked to me while I was still dressed. I told him that I felt I really did have a cyst on my left ovary but it didn't show up on an ultrasound (but it did show up on CAT scan) and he said "Ultrasounds do lie. They lie often." He answered all my questions and when I brought up I might just as well get all my lady parts out since that ovary gave me nothing but trouble and those parts weren't functioning anyway, and my mom had uterine/ovarian cancer,  he agreed and asked that I get cardiac clearance first since I'd had a problem under surgery before. He gave me a NICE pink cloth gown to put on after I got undressed so he could examine me. I was impressed, most ob/gyn give you these horrible paper gowns and are about as comfortable as wearing sand paper.
I liked him a-lot, he was no nonsense yet friendly, and took time to make his patients feel comfortable. Now, the only thing that made me hesitant, was the fact that he was sort of bragging how busy his practice is and how he pays his front office more than what other doctors usually pay - how he spends more (on the gowns/sheets) to make patients feel comfortable. I've been in sales, I've studied marketing and business - so those were things I'd noticed immediately. I felt like he was trying to  sell me on his practice - which made me start to question why he felt he had to sell me on it. I believe people should be proud of their accomplishments, and perhaps that was all Dinesen was doing - but it came off just a wee bit like bragging.
I had been told by one ob/gyn to keep my lady parts in, Dr. D said "take 'em out" and so I decided to see a third doctor, who I went with simply because I was a bit exhausted by making the rounds of doctors by that time (and my sister in law used her and loved her) HOWEVER,  looking back now, even though I'd ultimately choose Dr. Ianieri, I would have chosen Dr. Dinesen. Looking back, I think what I perceived as "boasting" was simply pride. And if Dr. D cares enough to provide nice gowns, a beautiful office, and nice staff - I'm sure he very much cares about the experience and care of his patients.

Sundae World - Lansdale

Sundae World is a sister store to the Sundae School in Hilltown.  I always seem to get lost trying to find my way to Sundae School (women drivers!) so this new location is AWESOME for me (not for my hips though!) because it's closer and super easy to find.
They have CMP's here (as far as I can tell, it's same menu as Sundae School) which is old school up North (think Jim Thorpe area) favorite sundae (chocolate ice cream, marshmallow, peanuts). They have such a super large selection (over 60 flavors I think - it seems to change but it's always amazing). My favorite so far is the Key Lime Pie and Southern Pecan pie. My daughter loves the Dirt Sundae. One suggestion...only some sundaes come in "small" sizes. Perhaps they all do, and you simply have to ask (I will on future visit!) - but it would be great for people like me who love ice cream but try to eat healthy to have small size choices.
Parking is great - of course it doesn't have the unique character that the Sundae School has - but the employees are super friendly and it's super clean and it's just as fantastically delicious! And on Sundays - dogs get free ice cream!

Sundae World -1801 N Broad St
Lansdale, PA 19446
215) 872-8047

website: http://sundaeworld.com/

Doylestown Gynecology (Ultrasounds Lie!!)

Having been plagued by a cyst on my left ovary (even though I only get my period twice a year) - on the advice of my GI guy, went to this group. The office staff was great. Waiting room was clean and cozy.  Great parking. the first practitioner I saw was Shannon Frederick (PAC). Horrible bedside manner. Totally talked down to me. I'd had an ultrasound that said my ovaries were clear but the pain I was having totally felt like prior times I'd had ovarian cysts. And now my mom had uterine/ovarian cancer so I wasn't going to take any cysts lightly. Though I was having considerable pain, bloating, etc, Frederick snapped, "Ultrasounds DON'T LIE!" Okay. I ended up in the ER 8 days later with sever pain in my lower left side and Dr. Jennifer White did a CAT scan and guess what showed up? The cyst that I'd had back in September. Same size, same shape, same place. Could it have grown that fast since the ultrasound "missed" it 8 days before? Dr. White recommended I try her OB/GYN and he assured me "ultrasounds DO lie and they can lie quite often." I was so relieved (to know I wasn't crazy as Frederick had made me feel). I got a call from Doylestown Gynecology asking me why I was having my records transferred to the new OB/GYN and I explained how curt and cold Fredreick had been and they said, "Give us another chance."
So, I was quite touched that they actually wanted to win my business back and so I went to see Dr. Gerstein. She was extremely nice. Really took time to talk to me...but, honestly, she didn't seem to take my symptoms seriously and tried to talk me out of hysterectomy (which I was considering and which Dr. Dinesen had agreed given my family history and my current problems and ongoing cyst, it might be a good thing). So I decided to get a third opinion and in between that time of waiting to see the new doctor - the cyst is now complex and hemorrhagic. So, I can't recommend this practice who kept assuring me there was nothing to worry about and didn't take my concerns at all seriously (and also tried to point out Dr. Dinesen delivers babies and they do NOT, implying that my best bet is their practice because he is so busy). Also, people, remember you are your own best advocate and know your body best!

East Coast Comfort - Heating and Air Conditioning

John and I interviewed 3 companies to install a new water heater. The first two were Silas and Horizon. Their prices were thousands higher than East Coast and after a trip to Philly - I realized why. On the train, there was an advertisement for Silas. And the very next day, a plane flew overheard with a banner for Horizon. Both Horizon and Silas sent out sales reps who drove really nice company vehicles and spent almost an hour giving us a typical sales speech. East Coast Comfort doesn't have sales reps. They send out employees who actually do installations so they know what they are talking about. There is no shiny colorful truck - just a work truck. We ended up going with East Coast Comfort not only because they came in at the lowest (and I mean thousands lower and even put in the same equipment that both corporate companies quoted us) but because it's a small company that doesn't have bells and whistles - they have knowledge, experience, and instead of spending money on advertisements, they rely on word of mouth (a friend recommended which is how we came to call them in the first place). On installation day (new heater) - they discovered a pipe which had been broken which our previous "contracted" oil/heating company never noticed and this was after years of "yearly" inspections.  Tony and the other employees were professional yet friendly and I so admire their work ethic and their integrity. On a side note, I offered them something to drink and though they refused, Tony said people rarely ask them that anymore. I was amazed and saddened: don't people have manners any longer? In a country that is screaming about treating people "equally" and "fairly" - it's just absurd that homeowners don't even think to offer contractors a can of soda or glass of ice tea. Yes, you are paying them, but it doesn't mean you're "above" them. Growing up (in the mid-west) anyone who came into our house was treated like a guest. Maybe it's just a mid-west thing, I don't know, but come on people - contractors may be "blue collar" but man, that is an AWESOME thing to be; you called them because they know more than you and are willing to learn something you weren't. At least offer them something to drink!!
End Rant.
Okay. And with that, I highly highly recommend and when you read the reviews for the 'corporate' companies - don't forget that not only do they pay for ads on trains and planes - but they also pay people to write positive reviews for their company and negative reviews for other companies.

East Coast Comfort website 

(215) 364-5015    (866) 830-1915

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The Happy Mixer Bakery - Chalfont

Happy Mixer Peanut Butter Delight

As fabulous as Wegman’s bakery is (the cutest decorated cupcakes & sugar cookies you’ve ever seen at the Montgomeryville Store!) – they do not make gluten free cakes.

However. There is a relatively new bakery in Chalfont that does. It's called the Happy Mixer.   I'm in loveee and I don't care who knows it (movie quote)! 

I don’t need to eat Gluten free. But I’m always up for sweets. So yesterday, I popped in (because it’s right next to the Wine and Spirit’s Store, HELLO!!)

It’s a very small bakery. But good things come in small packages (seriously, don’t believe the hype about the bigger the better!). I tried the peanut butter delight. OMG. It tastes just like a Tastykake Candycake. It was sooo good, I told the cashier in the wine store about it (he knew and agreed).

I also tried the crème filled cake donut. OMG. It tasted just like a powered donut with rich cream filling. So good! The kiffles (strawberry, raspberry, apricot) were just ok for me. I do like the kiffles at Wegman’s a bit better.

Now, remember, I am not ‘gluten’ free – but for me, the doughnut and peanut butter delights were superior or just as good as ANY I’ve had.

I’m excited to go back and try everything else!

Don’t let the “Gluten Free” stop you from considering a visit to this “sweet” bakery!

Love it!!! 

ps- I have no idea if sugar is quicker than liquor. It rhymed and we all know I love a good rhyme. Because I'm super fine. 

The Happy Mixer - Gluten Free Bakery

New Britain Village Square

4275 County Line Road, Chalfont, Pa 18914

phone 267-663-7209

Dolcissima Salon and Spa North Wales and the Groupon Coupon

2/28/2014
I'd given Dolcissima a 2 star review on Yelp. Nicole (the owner) called me to tell me that Yelp was a scam. Funny, I've been using it for reviews and rely on Yelp to find new things I haven't tried. I generally find that a place lives up to it's good/bad reviews. I always cancel out the glowing 5 stars given by people with 1 or 2 reviews and do the same for the 1 star (and few reviews).
I've found business owners who don't give a customer a great experience point the fingers at EVERYONE else (the Reviewer! Yelp! Facebook! Don't believe any reviews! Unless they are glowing!!) - that really really ticks me off. Take responsibility for the fact YOU, the owner, need to address criticism.
Anyway...Nicole called me and went into this tirade against Yelp. Then she told me that Karen had been new, but she has come a-llllongggggg way and is doing awesome. Then she told me she would love to do my hair (free of charge) for a hair class. I told her to contact me in January or February. In the meantime, I noticed all her "bad" reviews on Yelp were hidden. I guess she couldn't hide mine because I have been reviewing (both good and bad) for a few years.
Well, she never contacted me. What Ev. There is nothing worse than a business owner who blames the customer or makes excuses for a poor experiences or so I thought until I ran into the business owner that blamed the customer, promised to 'make it right' but never carried through.

11/18/2013 Review: I'm torn about how to review this place. Ultimately, though, unless things change, I can't recommend based on my experience, which was quite an experience!

Though I love Blue Hair Studio in Huntingdon Valley, I'm always looking to find something closer to home so I take advantage of Groupon or Living Social Deals when they come along.

I recently tried a Groupon (29.00 for haircut and conditioning treatment) for Dolcissima AFTER reading the Yelp reviews (most of which are hidden). Because many hidden reviews are often either friends or family of business or competitors leaving a bad review - I thought, eh, I'll try it despite many bad reviews. I've since come to the conclusion that many bad "filtered" reviews probably come from customers who were so upset or dissatisfied that though the rarely write reviews, they had such a horrible experience they wanted to alert other people.

Okay. Here is what happened when I took a chance on Dolcissima.

When I came in for my appointment no one was at the reception desk. I looked in to the hair studio and two stylists were working, both looked up at me, but no one even said hello. No one came out to ask who I was or who I was there for. I started to get nervous when my appointment time came and went and 20 minutes later a stylist came out and introduced herself as Karen.

She sat me in her chair and I explained I was trying to grow out my pixie and had pictures of how I wanted my haircut. Karen seemed unsure about the cut I wanted (I had pictures of Victoria Beckham) and asked the other stylist if the cut I wanted would "look right."

The other stylist assured Karen the cut would look great.

When Karen was washing my hair, she didn't talk to me at all. Then she put conditioner on my hair which had to soak in for about five minutes and left me with my neck on the uncomfortable sink bowl .

After I was back in her chair,  with me trying to make small talk (I asked all the questions...was she from the area, did she ever eat at the Tex Mex, etc - I felt like I was the one putting her at ease) she began cutting very nervously. She kept looking at the other stylist who was chatting away with her own customer and asked her if when she got to the nape of my neck, would she (the other stylist) mind cutting it for her because she (Karen) had fat fingers.

Oh. My. God.

That was when I realized this stylist was either totally new or totally incompetent (I'm hoping new). Karen was not a heavy person, and as far as I could tell, her fingers looked normal. In all of my many many years of haircuts, I've never ever had a stylist ask another if they could cut part of my hair because their fingers were too fat.

The other stylist said she would help after she was done with her customer. So Karen made little snips in my hair and I could tell she was trying to go very slow, waiting for the other stylist. I actually wondered if I was on a hidden camera show.

Karen looked at me in the mirror and asked me if the cut that she had done so far seemed "even."

Finally, a different stylist walked in and I believe it was the owner, Nicole. Karen asked Nicole if she could cut the hair around my nape and then Nicole took over and was demonstrating to Karen how to cut my hair the way I had requested. She totally took over (thank god) and started REALLY cutting my hair and explaining that she'd done my cut a million times because people growing out pixies often ask for the same style. Nicole chatted all about how Groupon works and her families place at the shore. I totally relaxed and was so very very very thankful that she arrived when she did. This is why I'm a bit torn about my review.

I feel  just because I used a Groupon was no excuse to throw me to a new stylist and then used my hair as a lesson in how to cut.  I believe that’s wrong on so many levels and I think, even if you went to a hair styling school, it would be cheaper and overseen by a teacher.

I’d give Nicole five stars for the cut she gave me, but one star (if she was the owner, I’m not even sure) for allowing a brand new stylist (who was very nervous and unsure of herself) to cut a customer’s hair without asking the customer if they were okay with it. So, I'd say, if you're going to use a Groupon, make sure you ask for Nicole - but I just can't trust a business who doesn't value a customer's first impression enough to make sure they are getting the best impression and best service.

Pasta Mista is a Mess...

Puddle of raw hamburger juice

Update 11/13/2013 - I received an email from Yelp.com that the owner complained about my picture of the raw burger and it was removed from the YELP review. The owner "James F" also left a comment on my review, stating I give mostly one star reviews... FALSE - anyone actually bothers to read my YELP reviews knows that it's mostly 5 fucking star reviews! As a matter of fact, there is a chart that shows the ratings I've given and I've written 27 reviews giving out 5 Star Ratings! I've only written 4 reviews where places are given a 1 star rating and I HATE giving places low ratings because I want to see Mom & Pop's succeed! So if I give a 1 Star, I do it to A) Hope the Business will improve & if not, to warn others not to waste their time/money.

So, anyway, then, "James F - alleged owner of Pasta Mista" basically blames ME for the fact the burger was raw (I should have personally called the owner/manager!).

Whatever. If James F treats his customers the way he's treated me, I can only wonder how he treats his employees. Oh, and if you are looking for a good local burger...across the street is a little cute place called "Tu Casa" - good Mexican food but they also have great burgers - and when you order "well done" - even though they are Hispanic, they understand my English when I request a "well done" burger. They are also super friendly and the place is warm and clean.

Here's Jame's F's comment (in case he decides to remove it from the Yelp site once he realizes that owners of restaurants should try to improve not intimidate)
START DOUCHE BAG RANT:
James F. of Pasta Mista 11/12/2013
Please read our filtered reviews and not judge my great restaurant on someone that has giving bad reviews to every restaurant in the area except for one. Yes, no excuse for a raw burger, but we apologized and Laura should have asked for the manager/owner and I would have made good on the slice and other items. ATTENTION: Costumers should always ask for owner or manager because the wait staff doesn't have the ability to give food away!"
END DOUCHE BAG RANT


My original review posted on 4/14/13
Pasta Mista in Chalfont, Pa...

Pro: It's clean. Staff friendly.
Con - from order of worst to least:
Ordered a Texas burger well done. The outside was done. The inside was RAW (see photos) - red juice totally leaked from the burger and my daughters plate was swimming in red juice. UGH.  Took it up to show the counter person. The cook came to counter and said, "well, it's a big burger, it happens." Tried to make me feel bad.
They took the burger off our bill and I requested a slice of pizza instead. They charged me for that (if I owned the place, I would have apologized profusely and given a free slice of pizza or free cannoli)
It took almost 20 minutes for the "well done" burger to arrive.
Took almost 10 minutes for our soda (2) to arrive.
The "chips" (don't' know if they are homemade or not) are brown and taste stale (on the 2 different occasions we tried this place).

Looked promising (after 20 minute wait)

The grilled chicken wrap had a tough (stale?) wrap and was bland.
It was a cold day when we ate in - the place is so small that every time the door opened, it let in a ton of cold air. Had to keep our jackets on the whole time. This probably won't be a problem on warm days.
Steak fries - fine.
The pizza was crisp on the bottom. Pretty good. There's an eggplant pizza and a taco pizza - something that is different from other local places. I haven't tried those, but the pizza I did try (Bruschetta, plain) was good, but nothing that would make me choose Pasta Mista over other local pizza joints.

I hate to give a bad review to a new business - esp. since there are so few in Chalfont - but we had waited weeks after it opened to try it out. They should have ironed out the slow service and there was no excuse for the raw burger. We gave it one more try by ordering a wrap for a pick up and steak fries - but, while it was ready as promised, it wasn't tasty enough to give this place another chance.